About Us
Being a hosting client can be a hard thing - you often have to deal with server downtimes and a despicable and slow customer care service. To top it off, you need to sign at least in 2 user interfaces so as to administer your domain names, billing transactions and your site itself. When we launched SunCloud Hosting, we wanted to change all that.
A Novel Approach to Hosting
The Control Panel is the part of the hosting platform that the customers actually see. And ninety percent of the web hosting providers out there utilize the same web hosting Control Panel - cPanel. We, however, consider cPanel to be old-fashioned and difficult to use - it simply gets in the way of our work. This is why we reached the decision to build a different Control Panel - the Hepsia hosting Control Panel. It's new, has an ultramodern look & feel and offers billing, domain and website management options, so you can manage everything from one place. On top of that, it has a drag-and-drop File Manager, so you won't need to resort to a third-party FTP client. Our tests have verified that the Hepsia Control Panel works 3 times as fast as other Control Panels! We have also created a Control Panel demo account - you can see for yourself how Hepsia functions.
A Reliable Hosting Service
Your web site must be visible online. This is the reason why we count on powerful web hosting servers driven by the successful mixture of Linux and Apache. We are also working with 4 state-of-the-art data centers where you can host your websites. This permits us to offer a 99.9 percent server uptime guarantee.
A Client-Centered Modus Operandi
Last, but most certainly not least - we are there for you! We have Live Chat reps who are there to respond to all your pre-sale queries and to help you settle minor technical issues. We have an outstanding 24-7 client care service. We offer a 1-hour response time guarantee, but in the majority of cases our client care team reps respond to support tickets in no more than twenty minutes!